Eliminate 3 different ways to load events audio | Suggestion Box

Eliminate 3 different ways to load events audio

complete

Currently, Events audio arrives in three different ways, necessitating multiple redundant steps and difficult training workflow for new associates. This is a problem which is solvable in cooperation with the GP ops team.

April 19, 2022

Matt Conger

marked this post as

complete

As per comments from Darien and Wade, this has been "completed" in that the root cause issue causing the problem was addressed.

Darien Tedja

Need to evaluate this first

Matt Conger

marked this post as

under review

Next step: talk to Darien about complexity of this.

Matt Conger

This has been partially addressed, as now there are only

two

ways in which audio gets uploaded. The goal is still to have just one method available.

Matt Conger

I'd love to have them upload it to our portal themselves.

Darien Tedja

Other than upload to the portal, how do we receive the audio? they send it from email?