Machine Transcript instructions in Confluence
under review
Alejandro Adame
It looks like the page in the desk manual on delivering machine transcripts is outdated. Also, it does not seem like there is anywhere in Confluence that notes the standard machine transcript compensation of .04 which would be good to note for future Caddies to search (and us if we forget).
S
Shi Han Chong
Matt Conger Let me take a look regarding the documentation + make the necessary updates. Re the last suggestion about standard machine transcript compensation to be on confluence - I have updated the worktypes for unedited transcripts on Salesforce to include this information.
Matt Conger
Hey Kher Liang Jeslyn Low Shi Han Chong this is an Associate flagging outdated Confluence material. Even though it "only" got 3 Associate votes, I'm asking that you nonetheless review this since it isn't a feature request/process change but rather a flag of outdated documentation. Please review.
Matt Conger
under review
Will ask TLs to review this.
Matt Conger
Hey can one of Kher Liang Shi Han Chong Jeslyn Low as Team Leads verify if this is still indeed a documentation gap? If so, I'll tee it up as a Jira issue to be addressed. Thanks!