If I am a new Associate or Manager and I want to learn more about certain Account by reading all of the insights from previous calls with key individuals at the Account, I want to be able to easily navigate to such place where I can find all the call notes related to the Account (ideally it can be added to the Account page and also on Contact-level).
Right now it is extremely hard to find all the insights we have on our Accounts in Salesforce, surely there is a way to better store those calls notes and at the same time have a feature that allows us to easily pull them whenever we want to look back.